Privacy Policy

Privacy Policy

Last Updated: March 01, 2026

1. The Short Version (TL;DR)

At RDS CAL Store, our business is selling genuine Microsoft Windows Server RDS CAL licenses, not selling user data.

  • We collect: Only the information needed to process your order and deliver your digital license keys.
  • We share: Nothing, except with secure payment processors (like PayPal) and automated email services required to fulfill your order.
  • We store: Your order history so you can retrieve your license keys at any time in the future.

2. Information We Collect & Why

We process your data based on Contractual Necessity (to fulfill your order) and our Legitimate Interests (to provide long-term license recovery and prevent fraud).

A. Order Information (The "Must-Haves")

We strip data collection down to the essentials required to deliver digital goods.

  • Email Address: Required for instant digital delivery of your license keys.
  • Billing Name & Country: Required by payment processors to prevent fraud and calculate applicable taxes.
  • Account Credentials: If you create an account, we store a hashed (encrypted) version of your password.

Why? To fulfill the "Instant Digital Delivery" promise and to validate your purchase if you ever claim our 60-Day Money-Back Guarantee.

B. Technical & Device Data

  • Cookies: We use cookies for essential site functionality, such as maintaining your shopping cart and login sessions. You can manage cookie preferences through your browser settings, though disabling them may affect site functionality.
  • Server Logs: Standard web logs (IP address, browser type) are used strictly for security purposes, such as protecting the site from DDoS attacks.

C. Support Interactions

If you contact our support team regarding installation or licensing questions, we keep a transcript of the conversation to provide better assistance if you contact us again.

3. How We Handle Payments

We do not see or store your credit card numbers. All transactions are processed off-site via PayPal (or other secure gateways like Stripe).

  1. You are redirected to their secure server.
  2. They tell us "Paid" or "Failed."
  3. We release the license key. We never touch your financial data.

4. Who We Share Data With

We do not sell, trade, or rent your personal identification information. We only share data with:

  • Payment Processors: To verify and process your transaction.
  • Email Service Providers: To automate the "Order Complete" email containing your license key.
  • Legal Authorities: Only if explicitly compelled by law (e.g., a court order regarding fraudulent activity).

5. Data Retention & International Transfers

  • Retention: We keep your order history indefinitely unless you request deletion. This allows IT admins to recover license keys years after purchase without additional costs.
  • International Transfers: As we use global service providers for payments and email, your data may be processed outside the UK/EEA. We ensure these providers maintain high security standards and utilize Standard Contractual Clauses (SCCs) to protect your data.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access & Export: Receive a copy of the data we hold on you.
  • Correction: Request updates to any inaccurate information.
  • Deletion: Ask us to scrub your personal data (subject to tax and financial record-keeping requirements).
  • Withdraw Consent: If you have opted into a newsletter, you can unsubscribe with one click at any time.

7. Security & Children’s Privacy

  • Security: We use SSL encryption site-wide to protect your data during transmission.
  • Children: Our website is intended for business and IT professionals; we do not knowingly collect data from individuals under the age of 16.

7. Changes to this Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top will indicate when the latest changes were made.

Contact Us

For any questions regarding this policy or to exercise your data rights:

Registered Office
RDS CAL Store
399 High Street,
London E15 4QZ,
United Kingdom

Phone Support
USA: +1 (510) 609-1226
UK: +44 20 3996 3979

Email: [email protected]