How we handle your order
Ordering, payments, support, corrections, and refunds.Checkout
Enter accurate billing and contact details at checkout so your order records name the correct individual or company.
Delivery
Emailed within 15 minutes of payment — license document (PDF), setup guidance, a video installation guide, and invoice. The license document names the company as the licensee, or the individual's name if no company is provided at checkout.
Account
Your license document and order details stay in your customer account, so a lost or deleted email is never a problem.
Payments processed by PayPal
We never see or store your card details — they go straight to PayPal. Purchases are also covered by PayPal Buyer Protection, on top of our own 60-day moneyback.
Help at every stage
Unsure which CAL type or version fits your deployment? Ask us first. After your order, our team stays with you through licensing, activation, and hands-on setup and installation if you need it.
Correct it within 60 days
If you selected the wrong User/Device CAL type or Windows Server version, you can request a change from your Order Summary within 60 days, or contact us for help. A price difference applies only when the new option costs more.
Refunded if unresolved
Your order is covered for up to 60 days from purchase. If a delivery, access, installation, or licensing issue cannot be resolved by our support team, we provide a 100% moneyback refund.
What our customers say
What businesses and administrators have said about our licenses, service and support.Choose the right Windows Server 2022 CAL type
User CALs when access follows people; Device CALs when it follows shared machines.RDS User CALs
Choose User CALs when a specific person needs Remote Desktop access on Windows Server 2022, especially when they connect from more than one device. They require an Active Directory environment — if your server is on a Workgroup and you don't intend to use Active Directory, select Device CALs instead.
Best when
- Named users connect from laptops, office PCs, or home workstations
- Access is assigned to employees, contractors, or regular users
- The environment uses Active Directory
RDS Device CALs
Choose Device CALs when Windows Server 2022 Remote Desktop access is tied to specific computers, terminals, shared office systems, or fixed workstations, and they work whether or not the server is joined to Active Directory.
Best when
- Multiple people use the same workstation or terminal
- Your environment uses shared desks, fixed PCs, or shift-based access
- Your Windows Server setup is Workgroup-style or device-focused
Use Windows Server 2022 RDS CALs across supported versions
Newer CALs cover earlier supported servers; older CALs don't cover newer ones.
2022
Supported
Windows Server 2022 RDS
Use 2022 RDS CALs for Windows Server 2022 Remote Desktop Services deployments.
2019
Downgrade use
Windows Server 2019 RDS
Eligible for Windows Server 2019 Remote Desktop Services environments through supported downgrade use.
2016
Downgrade use
Windows Server 2016 RDS
Eligible for Windows Server 2016 Remote Desktop Services environments through supported downgrade use.
Windows Server 2022 RDS CAL questions answered
Compatibility, ordering, protection, delivery, and deployment guidance before purchase.Licensing and compatibility
Which Windows Server versions can I use these 2022 RDS CALs with?
Windows Server 2022 RDS CALs cover Windows Server 2022 and include eligible downgrade use for supported Windows Server 2019 and 2016 Remote Desktop Services deployments. They cannot be used with newer versions such as Windows Server 2025 — use Windows Server 2025 RDS CALs for 2025 deployments.
Do these licenses expire or require renewal?
No. These are perpetual RDS CALs and do not require monthly or annual renewal. Once purchased, the licenses remain valid for the supported lifetime of the Windows Server RDS version they are purchased for, including eligible downgrade use.
Is there a time limit to activate the license after purchase?
No. There is no short activation deadline. Keep your license details safely and activate them when your supported RDS deployment is ready.
Are these licenses region-restricted?
No. Our RDS CALs are approved for worldwide deployment and are not region-restricted. You can install and deploy these licenses on servers located anywhere in the world.
Can I use these RDS CALs on cloud servers?
Yes. The deployment location does not change the version requirement. These CALs can be used for supported RDS deployments on on-premises, dedicated, or cloud-hosted Windows Server environments.
Is the Windows Server 2022 operating system included?
No. An RDS CAL licenses Remote Desktop Services access. It does not include the Windows Server 2022 operating system license.
Protection and refunds
What if there is a problem with my order?
Your order is protected by our 60-Day Moneyback Protection. If your license is not delivered, cannot be accessed, was supplied incorrectly, or has a licensing issue our support team cannot fix, we make it right through re-delivery, correction, replacement, or technical support. If we cannot resolve a covered issue, your full moneyback refund is processed within 24 hours.
Ordering and corrections
What if I order the wrong CAL type or server version?
If you pick the wrong server version or need to switch between User and Device CALs, you can correct it yourself from your account Order Summary or contact us within 60 days of purchase. Exchanging between User CALs and Device CALs of the same value carries no charge. You only pay the difference if the option you exchange to is of higher value than your original order.
What will I receive after ordering?
After ordering, you will receive:
- RDS CAL license document (PDF)
- Setup guidance and next steps
- Video installation guide
- Invoice / order record
What if I need help installing the RDS CALs?
Installation support is available after purchase if you need help with license installation or licensing configuration.
Can IT consultants or MSPs purchase RDS CALs for clients?
Yes. IT consultants, MSPs, and system integrators can purchase RDS CALs for client deployments.
Deployment and compliance
Can these CALs be transferred to a different server?
Yes. These RDS CALs can be moved to another server when you replace or upgrade your server hardware. To remain compliant, the original server must be fully decommissioned or wiped before the licenses are activated on the new deployment.
Buying RDS CALs for an audit or SAM review?
Contact us before purchasing so we can review your RDS setup and recommend the right CAL type for your licensing requirements.
Need VLSC compatibility?
Contact us before purchase to confirm the right CAL option.
Ready to buy Windows Server 2022 RDS CALs?
Pick your User or Device CAL pack, size the order, or ask us before buying.
Looking for another version?
Choose the product page that matches the Windows Server version you need to license.
15-minute email delivery
Sent after successful checkout
60-day moneyback protection
Protection on every order
Pre- and post-sales guidance
Available before and after purchase