Get help with your RDS CAL purchase
Tell us what you need help with
Use this form for pre-sales questions, order assistance, activation guidance, license selection help, exchange requests, or larger custom quote requests.- Choosing a CAL type User CALs vs Device CALs based on how users or devices connect to Remote Desktop Services.
- Version and quantity help Guidance for Windows Server 2025, 2022, 2019, or 2016 RDS CAL pack selection.
- Existing order support Include your order number and checkout email if you already purchased and need help.
What can we help with?
User CAL vs Device CAL
Ask us if you are unsure whether your deployment should be licensed by named users or by specific devices.
Server version guidance
Get help choosing between Windows Server 2025, 2022, 2019, or 2016 RDS CALs based on your deployment.
Order and license details
Contact us if you need help locating your license details, order information, or account access after purchase.
Activation and setup guidance
Share your Windows Server version and deployment details if you need practical guidance after checkout.
Custom quote requests
For larger quantities, tell us the CAL type, server version, and quantity range so we can review your request.
Procurement questions
Reach out if your organization needs purchase details reviewed before placing an order.