Privacy Policy
Last Updated: January 30, 2024
1. The Short Version (TL;DR)
At RDS CAL Store, our business is selling Microsoft Windows Server RDS CAL licenses, not selling user data.
- We collect: Only the info needed to process your order and email your license keys.
- We share: Nothing, except with the payment processor (like PayPal) to handle the money.
- We store: Your order history so you can retrieve old keys if you lose them.
2. Information We Collect & Why
We strip data collection down to the essentials required to deliver digital goods.
A. Order Information (The "Must-Haves")
We strip data collection down to the essentials required to deliver digital goods.
- Email Address: Crucial. This is where your digital license key is delivered instantly.
- Billing Name & Address: Required by payment processors to prevent fraud and calculate taxes if applicable.
- Account Credentials: If you create an account, we store a hashed (encrypted) version of your password.
Why? To fulfill the "Instant Digital Delivery" promise and to validate your purchase if you ever claim our 60-Day Money-Back Guarantee.
B. Technical & Device Data
- Cookies: We use cookies strictly to keep your shopping cart active. If you add a Server 2022 license to your cart and refresh the page, the cookie ensures it’s still there.
- Server Logs: Standard web logs (IP address, browser type) to protect our site from DDoS attacks and fraud.
C. Support Interactions
If you use our live chat or email support to ask about User vs. Device CALs or installation issues, we keep that transcript. Why? So we don't ask you to repeat your server setup details if you contact us again later.
3. How We Handle Payments
We do not see or store your credit card numbers. All transactions are processed off-site via PayPal (or other secure gateways like Stripe).
- You are redirected to their secure server.
- They tell us "Paid" or "Failed."
- We release the license key. We never touch your financial data.
4. Who We Share Data With
We do not sell, trade, or rent your personal identification information. We only share data with:
- Payment Processors: To get you charged and verified.
- Email Services: To automate the "Order Complete" email containing your license key.
- Legal Authorities: Only if compelled by law (e.g., a court order regarding credit card fraud).
5. Data Retention
We keep your order history indefinitely unless you ask us to delete it.
Why? IT admins often lose license keys years after purchase. We keep the record so you can log in to your rdscal.com account and recover your Server 2022 or 2025 keys without paying again.
6. Your Rights
You can request to:
- Export: Receive a file of all data we hold on you.
- Delete: Have us scrub your personal data (Note: We must keep a financial record of the transaction for tax purposes, but we can anonymize the rest).
- Unsubscribe: We don't spam. If we send a newsletter, there is a one-click unsubscribe link.
7. Security
We use SSL encryption (the padlock icon) everywhere. Since our product is digital, we treat your email security as seriously as a physical shipment.