Refund Policy
1. Overview
Thank you for shopping with RDSCAL.COM! We are committed to providing you with quality products and a satisfying customer experience. This policy outlines our refund and returns process.
2. Eligibility for a Refund or Replacement
- Incorrect Item Received: If you receive the wrong product, please notify us within 30 days of delivery. We will replace the product for you.
- Dissatisfaction with Product: If you are not satisfied with your purchase for any reason, you may be eligible for a refund within 30 days from the delivery of the product. Kindly let us know the reason for your dissatisfaction here, we will try our level best to make it right.
- Technical Issues: If you experience a technical issue that we are unable to resolve, you may be eligible for a refund.
3. How to Request a Refund
To initiate a refund request, please follow these steps:
- Contact our customer support team through Contact Us.
- Provide your order number and a detailed explanation of your reason for the refund or replacement request.
We will review your request and get back to you within 2 business days.
4. Refund Processing
Once we process your refund, we will send you an email notification
If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 3 business days.
- Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company. It may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please Contact Us.