Refund Policy
1. Overview
Thank you for shopping with RDSCAL.COM! We are committed to providing you with quality products and a satisfying customer experience. This policy outlines our refund and returns process.
2. Eligibility for a Refund or Replacement
- Incorrect Item Received: If you receive the wrong product, please notify us within 60 days of delivery. We will replace the product for you immediately.
- Dissatisfaction with Product: If you are not satisfied with your purchase for any reason, please notify us within 60 days from the delivery of the product. Kindly let us know the reason for your dissatisfaction, we will try our level best to make it right or issue a refund.
- Technical Issues: If you experience a technical issue that we are unable to resolve, we will issue a refund.
3. How to Request a Refund
To initiate a refund request, please follow these steps:
- Contact our order support team through Order Support.
- Provide your order number and a detailed explanation of your reason for the refund or replacement request.
4. Refund Processing
Once we process your refund, we will send you an email notification. Your refund will be processed and a credit will automatically be applied to your original method of payment.
- Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company. It may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please Contact Us and provide your order number.