Get help with your RDS CAL purchase
Have a question before buying, need help with an existing order, or want to confirm the correct license for your deployment? Contact RDS CAL Store for help choosing the right Windows Server version, User or Device CAL type, and pack size.
Tell us what you need help with
Pre-sales and order support.
User CAL vs Device CAL
Ask us if you are unsure whether your deployment should be licensed by named users or by specific devices.
Server version guidance
Get help choosing between Windows Server 2025, 2022, 2019, or 2016 RDS CALs based on your deployment.
Order and license details
Contact us if you need help locating your license details, order information, or account access after purchase.
Activation and setup guidance
Share your Windows Server version and deployment details if you need practical guidance after checkout.
Custom quote requests
For larger quantities, tell us the CAL type, server version, and quantity range so we can review your request.
Procurement questions
Reach out if your organization needs purchase details reviewed before placing an order.
Contact form
Fill in the details below, and our team will reply to the email address you provide within a few hours, 24/7.
What helps us answer your question
A few details help us guide you.
Server version
Example: Windows Server 2025, 2022, 2019, or 2016.
CAL type
User CALs, Device CALs, or “not sure yet.”
Quantity
Number of users, devices, or CALs required.
Order number
Include this only if you are contacting us after purchase.
Contact details
Email answered within a few hours, 24/7.
Email
[email protected]
United Kingdom
+44 20 3996 3979
United States
+1 (855) 999-3593
Registered address
413 High St
London E15 4QZ
United Kingdom
London E15 4QZ
United Kingdom
Not sure which CALs you need? Ask before you buy.
Tell us your Windows Server version, user or device count, and how your deployment is set up. We will confirm the correct licenses before you place an order.
Delivery
Email within 15 minutes, 24/7
Guarantee
90 days, full refund
Switch
90 days, User ↔ Device